What we can do to help

We can give general information about local police and legal procedures. We can’t give you legal advice, but can put you in touch with a local lawyer.

If you need medical treatment, we can help you to contact a local doctor.

Contacting friends and relatives

If you want us to, we can contact your relatives and friends and let them know what has happened. In some cases, we can offer financial assistance. 

We cannot collect evidence or investigate crimes ourselves, and in many countries investigating authorities and the courts will refuse to answer enquiries from other people and organisations, including our staff.

Local lawyer

So, you should consider appointing a local lawyer who can look after your interests in court, and follow any trial for you. We can give you a list of local English-speaking lawyers. We would not ordinarily attend a court case involving a British national and cannot influence the outcome of any trial.

Back in the UK, you may feel you would benefit from extra support to help you cope with the effects of the crime. Organisations such as Victim Support can help.

We have also produced a leaflet called Victims of crime abroad which offers more detailed information. 

Lost airline ticket

You will need to contact the airline in person with a police report [PDF, 34 KB]. You may need supporting letter from the Embassy. The airline will probably have to confirm your ticket details with the issuing office, before they can issue a new ticket. A reissuing fee may be payable. The counter staff can provide addresses and phone numbers of airline offices in Phnom Penh.

Lost or stolen credit card

Loss or theft of credit cards should be reported as quickly as possible to the credit card company. Normally, you need to contact the credit card company in the UK directly. The counter staff can provide addresses and phone numbers of the main credit card companies in the UK.

Lost travellers' cheques

We suggest you report the loss by telephone initially. The company will then tell you what further action is required. You will need to show the company a police report. You may also need a supporting letter from the Embassy. The company may need to make enquiries before they can reissue your travellers' cheques. This can take a few days or even weeks.

Lack of funds

It is possible to arrange a transfer of funds from the UK to Cambodia quickly and easily. The quickest method of transferring money is Western Union. Western Union have agents throughout the UK and Cambodia.